Last updated: June 27, 2025
At Avench Fulfillment Center , we value your privacy. In this Privacy Policy, we explain what personal data we collect when you visit our website or make a purchase, how we use it, why we collect it, who we share it with, and what your rights are regarding your data.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
The controller of your personal data is:
Avench Fulfillment Center- Địa chỉ: 2450 Market Street
San Francisco, CA 94114
United States - Email: support@avench.shop
- Hotline: +1 (415) 555-0176
2. What Data Do We Collect?
We collect several types of information to provide and improve our service:
Personally Identifiable Information (provided by you):
Name, address, email address, telephone number (for orders and customer service).
Payment details (via secure payment gateways; we do not store credit card details ourselves).
Login details (if you create an account).
Communication data (when you contact us by email or telephone).
Usage data (automatically collected):
IP address, browser type and version, pages visited on our site, time and date of your visit, time spent on those pages, unique device identifiers and other diagnostic data.
Information collected through cookies and similar tracking technologies (see section 5: Cookies).
3. How Do We Use Your Data?
We use the collected data for various purposes:
Order Processing: To process and ship your orders and keep you informed about the status of your order.
Customer Service: To answer your questions, resolve problems, and provide support.
Website improvement: To analyze and improve the functionality and user experience of our website.
Marketing & Communications: To send you newsletters, offers, and information about products that may be of interest to you, if you have given your consent. You can unsubscribe from these communications at any time.
Security: To prevent fraud, ensure the integrity of our website, and comply with legal obligations.
Personalization: To personalize your shopping experience and make relevant product recommendations.
4. Sharing Your Data with Third Parties
We share your personal data with third parties only when necessary for the performance of our services, to comply with legal obligations, or when you have given your consent. This may include:
Service Providers: Companies that perform services on our behalf, such as payment processors (e.g., Shopify Payments, Stripe), shipping partners (e.g., PostNL, DHL), and IT service providers (e.g., Shopify, which hosts your store). These parties have access only to the data they need to perform their services and are contractually obligated to protect your data.
Legal Obligations: When required by law, such as for tax purposes or in response to requests from government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you accordingly.
5. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies (like pixels and web beacons) to track your activity on our website and store certain information. Cookies are small data files placed on your device.
Essential Cookies: Essential for the website to function (e.g. to keep items in your shopping cart).
Preference cookies: Remember your preferences and settings.
Analytical Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.
Marketing cookies: Used to show you relevant advertisements based on your browsing behavior.
You can set your browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that some parts of our service may not function properly if you disable cookies.
6. Data Security
The security of your data is important to us. We take reasonable organizational and technical measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data using commercially acceptable means, we cannot guarantee its absolute security.
7. Data Retention Period
We retain your personal data for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for accounting or tax purposes). Data that is no longer needed will be securely deleted or anonymized.
8. Your Data Protection Rights (GDPR)
As an EU/EEA resident, you have specific rights regarding your personal data:
Right of access: You have the right to ask what personal data we store about you.
Right to correction: You have the right to have any inaccurate or incomplete data we hold about you corrected.
Right to erasure (“right to be forgotten”): You have the right to request the erasure of your personal data, under certain conditions.
Right to restriction of processing: You have the right to restrict the processing of your personal data, under certain conditions.
Right to data portability: You have the right to obtain the data that we automatically process based on your consent or an agreement in a structured, commonly used and machine-readable format and to transmit it to another party.
Right to object: You have the right to object to the processing of your personal data, under certain conditions.
Right to withdraw consent: If the processing of your data is based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing before your withdrawal.
To exercise these rights, you can contact us using the contact details in section 1 of this policy. We will process your request as quickly as possible and within one month at the latest.
If you have a complaint about the way we handle your data, you have the right to file a complaint with the Dutch Data Protection Authority (AP) in the Netherlands.
9. Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
10. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The “Last Updated” date at the top of this policy will be revised. We encourage you to review this Privacy Policy periodically for changes. Changes to this Privacy Policy are effective when they are posted on this page.